Mercy San Juan receives national award for superior quality
Mercy San Juan Medical Center is one of only six hospitals in California, and among 75 in the nation, to receive a Best in Value™: Superior Quality Merit Award in a national study on U.S. hospitals and the value of care they provide.
The 2009-2010 Hospital Value Index™ ranks performance at more than 4,500 hospitals in the top 300 markets across the nation in the categories of quality, affordability and efficiency, and patient satisfaction. The study is conducted by Data Advantage, a healthcare information company specializing in healthcare utilization.
“There is no doubt that consumers are seeking value in healthcare,” says Brian Ivie, Hospital President. “This award affirms Mercy San Juan’s ongoing focus on excellent patient care and patient satisfaction by providing the highest quality services available in an efficient, safe and compassionate environment.”
“This group of hospitals has a proven ability to deliver high quality care, a key element in providing overall value to their communities,” adds Hal Andrews, CEO of Data Advantage.
The Hospital Value Index is the first comprehensive index to compare the value of care that hospitals provide, according to Data Advantage. Measures include:
• Quality, including CMS’s Core Measures, patient safety, mortality and readmission rates;
• Efficiency, including the relative measure of the cost to the hospital for providing services;
• Affordability, a relative comparison of prices charged for inpatient and outpatient services;
• Patient satisfaction as measured by HCAHPS; and
• Reputation of a hospital as measured by local public perception.
All data used in the Hospital Value Index study are publicly available.
